This can occur for any of the following reasons:
- The System attribute is no longer set for the Fonts folder. The Fonts folder must have its System attribute set to work correctly.
- The Fontext.dll file may be missing or damaged, causing the menus to contain only the commands for a generic folder.
- The Desktop.ini file may be missing or damaged. Note that you do not see the Desktop.ini file when you view the Fonts folder. To see the file, open an MS-DOS session and view the Windows\Fonts folder, or use the Find command on the Start menu.
To restore the correct commands for the Fonts folder, follow the steps outlined below.
At a command prompt, switch to the Windows folder by typing the following command: cd\windows (If Windows 95/98/2000/NT is installed in a folder other than the Windows folder, adjust these instructions accordingly) Type the following command: attrib fonts +s and then shut down and restart Windows 95/98.
NOTE: You cannot set the System attribute for the Fonts folder within the graphical user interface. If the commands for the Fonts folder are not restored, the Fontext.dll file may be missing or damaged. To replace the Fontext.dll file, follow these steps:
- Restart Windows 95/98/2000/NT in MS-DOS mode.
- Change to the Windows\System folder.
- If the Fontext.dll file exists, rename it Fontext.old.
- Extract a new copy of the Fontext.dll file from the original Windows 95/98/2000/NT disks or CD-ROM to the Windows\System folder.
- Restart Windows 95/98/2000/NT normally.
If this still hasn't solved the problem, the Desktop.ini file may be missing or damaged. To replace the Desktop.ini file, follow these steps:
- Restart Windows 95/98/2000/NT in MS-DOS mode.
- Change to the Windows\Fonts folder.
- If the Desktop.ini file exists, rename it Desktop.old.
- Extract a new copy of the Desktop.ini file from the original Windows 95/98/2000/NT disks or CD-ROM to the Windows\Fonts folder.
- Restart Windows 95/98/2000/NT normally.